Northwestern Energy is Reporting Scams Through Out Montana - KFBB.com News, Sports and Weather

Northwestern Energy is Reporting Scams Through Out Montana

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Northwestern Energy is again warning residential and business customers about an attempted scam involving collections on so called "overdue utility bills." This is something that it certainly hitting home, because customers in the Billings and Great Falls areas have now become the targets.

While the recent activity has been concentrated in the Billings area, Northwestern has been contacted about similar suspected schemes in Great Falls, Bozeman, and Butte.

The phone callers typically seek immediate payment for overdue utility bills, asking for prepaid debit cards, payment via PayPal, or any other form of payment that prevents recovery of money.

Northwestern would like to remind customers to be vigilant when it comes to anyone seeking payment information on utility bills. They could even be using "spoofing" software that lets them falsely display their name and phone number on caller id.

Northwestern will provide several past-due notices before terminating their service. If you do get a cancellation notification be sure to always verify it. Please also keep in mind that Northwestern will never ask customers to use a prepaid debit card for a payment.

Customers with further questions or concerns can contact Northwestern Energy or their state's consumer affairs department to report possible scams.

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